Plain answers, because Maxispin Casino prefers you to know the terms before you commit.
accountWhat happens when I keep playing after the welcome?+
Once your first offer is used, a 15% weekly cashback covers part of your net losses, and it carries the same 36x wagering rule. Larger players can ask about a high roller arrangement, while regulars climb the loyalty tiers. All of it sits in your account, ready when you log in.
accountWhat happens when I have a dispute over a bonus?+
Questions about fairness go to the Malta Gaming Authority, which licenses this casino under MGA/B2C/760/2011. That licence obliges the operator to hold player funds properly and to answer complaints through a formal process. Independent checks by eCOGRA and SIQ back up the published payout figures.
accountWhy does the bonus stay locked after I win?+
Wagering of 36x means the bonus amount must be played through that many times before any of it can be withdrawn. Spins winnings count toward the same total, and some games contribute less than others. Until the target is met, the bonus sits apart from your own cash.
accountWhat happens when my bonus code is refused?+
Every code this casino uses, the welcome one included, is listed on its promo code page, and that page is the only place to take a code from. Codes change, so the listing is kept current rather than copied elsewhere. Check it before you fund your account.
accountWhat happens when I decline the bonus?+
Nothing stops you from playing with your own money and skipping the offer entirely. Your deposits stay withdrawable, no wagering target applies, and no deadline hangs over the balance. Many players prefer it for the freedom to stop whenever they like.
accountWhat if I forget to use the spins in time?+
A welcome bonus stays live for 22 days from activation, and the included spins are released across that stretch rather than all at once. Anything unplayed when the window shuts is removed from the balance. Diarise the end date on the day you claim.